FAQ.
Safety features of the Doona.
To fold the Doona:
NEVER put your child in a used infant car seat unless you know its history. A seat may be damaged or have been in a severe crash and have damage that is difficult to see.
In case of an accident, forces are transferred to the car seat and to the child. The child’s rigid body parts (shoulders and hips/pelvis bone) can withstand the high load forces of a crash better than the soft body parts (lower abdomen). With a 5-point harness the child’s abdomen area is better protected and do not have to endure high loads.
The shoulder straps can be easily adjusted to the correct shoulders height, which ensures that the forces applied in an accident are best transferred to the car seat shell and the rigid shoulder bones of the child.
In addition, in case of an accident a child might be injected from the car seat, the 5-point harness ensures that the child is well secured and keeps the child in the safest position within the protective seat shell.
Doona’s unique double wall structure, which enables the folding of its wheels into the Doona™ body, deliver an additional significant safety benefit. The two layers of durable, impact-absorbing plastic, along with additional layers of EPS, foam and textiles provide enhanced side- impact protection which better protects the baby in case of an accident.
The foam also acts as a barrier between your child and the seat shell and any other rigid objects such as the vehicle door or window.
Not only are the materials used free of any hazardous chemicals, they are also tested for their durability and quality to assure the safe and continuous use of the products.
There are different kinds of absorbing foams located where it is mostly neccesary, inside of the shell and at the head support.
Both European Doona and US Doona are designed with a 5 point harness (read more in “Why Simple Parenting chose a 5 point harness?”).
The European standards require allowing a parent to release the harness in a single motion. Therefore, the European harnesses do not have a chest clip.
The harness buckle is a puzzle buckle where you have to place one of the tongues on top of the other then click them into the crotch buckle.
The US harness includes a chest clip to keep the straps properly placed on the child’s shoulders.
The harness buckle is a single tongue buckle where you have to click each one tongues after another into the crotch buckle.
IMPORTANT: This difference in design doesn’t mean one is better than another, both designs successfully passed all required tests.
Installation of the Doona.
- In the user guide located at its designated slot at the back of the Doona or on our website: https://simpleparenting.co/user-guides/. Europe: page 35.
US: page 45.
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For more information watch the How To Use the video.
No. The Doona car seat intended for rearward facing only.
- NEVER use the Doona Car Seat on a passenger seat with an active frontal airbag!
- NEVER install the Doona Car Seat on a rear-facing vehicle seat or on a side-facing vehicle seat.
https://simpleparenting.co/user-guides/
Europe: page 35.
US: page 45.
A snug strap should not allow any slack. It lies in a relatively straight line without sagging. It does not press on the child’s flesh or push the child’s body into an unnatural position.
- Disconnect the shoulder straps from the metal harness plate located at the back of the car seat.
- Pull out the shoulder straps from the front and remove the shoulder strap pads from them.
- Thread the shoulder straps through the appropriate shoulder strap slots. IMPORTANT! Shoulder straps must be routed at the same height or slightly below the child’s shoulders.
- Reconnect the shoulder straps to the metal harness plate at the back of the car seat. IMPORTANT! Make sure straps are not twisted.
- IMPORTANT! The shoulder straps, attached to the metal plate, MUST be routed BETWEEN the metal bar and the seat body.
- Make sure that the harness straps, at the back of the Doona, are threaded between the Doona body and the metal bar.
- Check if the baby has outgrown the Infant Insert and remove it.
- Make sure the shoulder straps are not twisted.
- Verify that the shoulder straps are threaded in the correct height for the baby’s shoulders.
To rotate the handle into a stroller mode, press both white buttons simultaneously (located on both sides of the handles) and then rotate the handle to rear facing stroller position.
To extend the handle press the white button at the top of the handle and then pull the handle to towards you.
Installation and questions on the Doona Bases.
The name ISOFIX comes from the merge between ISO (International Standardization Organization) and FIX (Fixation). The ISOFIX standard warrants two main safety elements:
- Rigid ISOFIX connectors on the car seat base which connect to standard anchor points in the vehicle seat.
- Reinforced adjustable support leg (also called foot-prop).
Some cars made prior to 2006, and all cars made from 2006 are equipped with ISOFIX anchor points.
- In the user guide: https://simpleparenting.co/user-guides/.
Europe: page 15.
- In the How To Use videos on our website. You may access the videos from the link at the bottom right corner of the home page or from the Support tab at the top menu: https://simpleparenting.co/
- Read the instructions on our website: https://simpleparenting.co/isofix-base/
Click on the image below in order to check if your vehicle appears on the Car Fitting List for that particular child seat:
No. Doona car seat should be installed using only one installation method – either the vehicle’s seat belt or with the base (ISOFIX base in Europe of LATCH Base in the US). Parents should always refer to the user guide for detailed instructions.
Installed correctly, both methods are safe. Parents should always refer to the user guide and vehicle owner’s manual to determine the best way to install their child seat for their vehicle and for their child.
Since 2002, LATCH connectors are required by law in the USA for all vehicles.
Check your vehicle manual to ensure that the vehicle is equipped with LATCH anchor points.
- Vehicle belt guides and Belt lock-offs.
- Reclining knob and level indicator.
- Proper Doona installation indicator.
- LATCH connectors.
- In the user guide: https://simpleparenting.co/user-guides/.
US: page 16. - In the How To Use videos on our website. You may access the videos from the link at the bottom right corner of the home page or from the Support tab at the top menu: https://simpleparenting.co/
- Read the instructions on our website: https://simpleparenting.co/latch-base/
The base should be installed either with the LATCH connectors or with the vehicle seat belt but never use both connection methods simultaneously.
Maintenance and accessories of the Doona.
If the straps still feels too tight, then your baby has outgrown the Infant Insert and you can remove it.
Make sure you keep the head support for the protection of your baby.
Simple Parenting offer a line of accessories designed for use with Doona car seat, which you may find on our website or at your local distributor.
For more information on how to remove and re-fit the Doona seat cover, shoulder pads and canopy, you may watch the video:
https://www.youtube.com/watch?v=f6SeCO3fR90&list=PLzmOc8rcuBqZQ-L37KQ055uA_AFpTrHHP
The Infant Insert is made of baby safe materials.
Bamboo Charcoal Fiber textile
• Anti-bacterial
• Hypoallergenic
• Humidity & thermal regulating
The Doona Insect Net is designed especially for the purpose, to protect you baby from insects. You may purchase the Doona Insect Net from you local retailer. For more information visit http://simpleparenting.
We have especially designed the Essential bag ( Perfect for carrying your essentials), All Day Bag (Perfect for a full day out) and Snap On Storage Bag (to store your extra stuff).
You may purchase the bags at your local retailer. For more information visit http://simpleparenting.
General questions on the Doona.
You may also find the user guide on our website:
https://simpleparenting.co/user-guides/
Although child restraint systems undergo testing and evaluation, it is possible that a child restraint could be recalled.
In case of a recall, we can reach you only if we have your name and address, so please fill in the registration form to be on our recall list.
In order to properly register your child restraint system, you will need to provide the model number, serial number and date of manufacture. This information is printed on the registration card and can also be found on a white label located on the back of the child restraint system.
For US only: This registration is only applicable to child restraint systems purchased in the United States.
Infant Weight: 1.8-13Kg
Suitability (US):
Infant Weight: 4-35 lbs
Infant Height: up to 32” (81 cm)
Travelling with Doona.
https://simpleparenting.co/aircraft-approval/
In case you wish to leave the Doona underneath the airplane, you may pack it inside the Doona Padded Travel Bag or Doona Travel Bag (both can be purchased through your local retailers).
https://simpleparenting.co/accessories/
- Place Doona on the respective seat on the plane rearward facing position.
- Folding the arm rests upwards could facilitate the installation of your Doona.
- Feed both ends of the lap belt through the belt guides of the Doona.
- Make sure that the belt is not twisted!
- Now, close the belt buckle and tighten the belt.
- Make sure to contact the airline company in advance to make sure that you can bring the Doona on board.
- For more information: https://simpleparenting.co/aircraft-approval/
No. The Doona is certified for aircraft without the base.
We have specially designed a Gate Check label to prevent this from happening. The label is included with all doona travel bags.
Before traveling, please ensure that the Gate Check label is properly attached to the doona travel bag handle.
Please note that you can always check with the airline when you arrive at the airport if there are any open seats on the flight. Often they let parents bring car seats aboard for free when there are. If there aren’t any available seats, just walk your doona straight to the gate and then pack it away in its travel bag.
To apply the brakes, press the red brake lock pedal located next to the right wheel. To release the brakes, press the green brake release pedal located next to the left wheel.
Europe: page 31.
US: page 40.
https://simpleparenting.co/accessories/
Please note that we always recommend to gate check your Doona instead of sending it as luggage, as being sent as luggage may result in varying degrees of damage to your Doona.
Yes. The Doona can be installed in a taxi the same as in your car.
For more information – https://simpleparenting.co/a
Check lists.
- Harness straps are not twisted.
- Properly tighten the harness straps for the protection of your baby.
- Shoulder straps are in the correct height for your baby’s shoulders.
- Shoulder straps assembled to the metal plate at the back of the Doona between the metal bar and the seat body. No part should go over the metal bar.
After installing Doona in the car, ensure that:
- Vehicle seat belt is correctly routed through the Doona belt guides (3 points)
- Vehicle belt is tight.
- Doona installed rear facing – not front facing.
- Properly Tighten the Harness.
- Properly tighten the harness straps for the protection of your baby.
- Handle is in anti-rebound position.
- Head support always installed to enhance protection for your baby in case of a side impact.
- Infant insert removed if baby’s is grown.
- Shoulder pads are located on the shoulders (not on chest).
- Adjust the Base’s height recliner to the correct height.
- Car belt tightly routed in the base’s belt guides.
- Doona is properly connected to base (tilt Doona to ensure its connected to the base)
- Latch belt is not twisted.
- Vehicle belt is not twisted.
- When installing with Lap Shoulder Belt, make sure to lock only blue clip on the side of the shoulder belt goes is the base belt guide.
- LATCH Base installation either with the LATCH connectors or with the vehicle seat belt. Never use both connection methods simultaneously.
After installing the ISOFIX Base, ensure that:
- ISOFIX connectors properly installed in the car.
- ISOFIX support leg rests firmly on the floor of the vehicle. The color indicator should changes from red to green.
- Doona is properly connected to the ISOFIX base (tilt Doona to ensure its connected to the base).