FAQ.

Yes. It is safe to fold / unfold the Doona with the baby inside. Snugly adjust the harness of the Doona Car Seat around your child before folding / unfolding the Doona.

To fold the Doona:

In the unfortunate case of a car accident, an infant car-seat might be subject to powerful forces. These forces might compromise the car seat’s integrity and reduce its effectiveness in protecting an infant in the car. Since we have no way of precisely assessing how an accident might have affected the car-seat, and since the damage might not be visible, we cannot determine if any meaningful damage to the Doona occurred. Therefore, you should not use the Doona after it has been involved in a car accident.

 

NEVER put your child in a used infant car seat unless you know its history. A seat may be damaged or have been in a severe crash and have damage that is difficult to see.

Simple parenting believes that a 5 point harness better protects a child in case of an accident.

In case of an accident, forces are transferred to the car seat and to the child. The child’s rigid body parts (shoulders and hips/pelvis bone) can withstand the high load forces of a crash better than the soft body parts (lower abdomen). With a 5-point harness the child’s abdomen area is better protected and do not have to endure high loads.

The shoulder straps can be easily adjusted to the correct shoulders height, which ensures that the forces applied in an accident are best transferred to the car seat shell and the rigid shoulder bones of the child.

In addition, in case of an accident a child might be injected from the car seat, the 5-point harness ensures that the child is well secured and keeps the child in the safest position within the protective seat shell.

Doona’s unique double wall structure, which enables the folding of its wheels into the Doona™ body, deliver an additional significant safety benefit. The two layers of durable, impact-absorbing plastic, along with additional layers of EPS, foam and textiles provide enhanced side- impact protection which better protects the baby in case of an accident.

The rear wheels are fitted with a braking system which allows you to use just one pedal to control both the rear wheels. To apply the brakes, press the red brake lock pedal located next to the right wheel. To release the brakes, press the green brake release pedal located next to the left wheel. The brake must always be on when putting the child in or taking him out. Always use the parking brake when placing and removing the child, or when standing still even for a few moments! Always check that the brake is fully engaged.

Press the green brake release pedal located next to the left wheel to release the breaks. Please note – The brake must always be on when putting the child in or taking him out. Always use the parking brake when placing and removing the child, or when standing still even for a few moments! Always check that the brake is fully engaged.

Energy-absorbing foam absorbs some of the impact forces that occurs during a crash, keeping your child from absorbing them therefore preventing or minimizing an injury.

The foam also acts as a barrier between your child and the seat shell and any other rigid objects such as the vehicle door or window.

Unlike typical car seats, Doona’s unique structure enables positioning the handle against the back of the seat of the car, thus providing the baby with exceptional Anti-Rebound protection. In case of a collision, the Anti-Rebound handle will absorb the impact and prevent the Doona™ from rotating quickly towards the back of the seat, thus dramatically reducing rebound injuries.

The Doona infant car seat has now been tested and approved for use with Ford Motor Company inflatable seat belts.  All Doona infant car seats, with any date of manufacture, can be used with Ford and Lincoln inflatable seat belts.  Specific instructions related to use with an inflatable seat belt are provided in a revised instruction manual that can be found by going to the support tab on the simple parenting web site and selecting user guides or going to: https://simpleparenting.co/user-guides/

All materials used by Simple Parenting are carefully tested and approved under the most strict American and European standards and the REACH regulation, including SVHC (Substances of Very High Concern).
Not only are the materials used free of any hazardous chemicals, they are also tested for their durability and quality to assure the safe and continuous use of the products.

There are different kinds of absorbing foams located where it is mostly neccesary, inside of the shell and at the head support.

Doona successfully passed all legally required compliance tests, as well as the beyond-compliance tests to comply with the highest European, US and some other local standards.

Both European Doona and US Doona are designed with a 5 point harness (read more in “Why Simple Parenting chose a 5 point harness?”).

The European standards require allowing a parent to release the harness in a single motion. Therefore, the European harnesses do not have a chest clip.

The harness buckle is a puzzle buckle where you have to place one of the tongues on top of the other then click them into the crotch buckle.

The US harness includes a chest clip to keep the straps properly placed on the child’s shoulders.

The harness buckle is a single tongue buckle where you have to click each one tongues after another into the crotch buckle.

IMPORTANT: This difference in design doesn’t mean one is better than another, both designs successfully passed all required tests.

You may find detailed instructions on How To install the Doona here:

• In the user guide located at its designated slot at the back of the Doona or on our website: https://simpleparenting.co/user-guides/. Europe: page 35.
  US: page 45.

• For more information watch the How To Use the video.

No. The Doona car seat intended for rearward facing only.

When installing the Doona in the car, with or without a base, tilt the handle toward the vehicle seat in an anti-rebound position.

 

You may install the Doona car seat in the car as long as you:

• NEVER use the Doona Car Seat on a passenger seat with an active frontal airbag!
• NEVER install the Doona Car Seat on a rear-facing vehicle seat or on a side-facing vehicle seat.

For correct installation of Doona in the car please refer to the User Guide:

https://simpleparenting.co/user-guides/

Europe: page 35.
US: page 45.

A snug strap should not allow any slack. It lies in a relatively straight line without sagging. It does not press on the child’s flesh or push the child’s body into an unnatural position.

• Disconnect the shoulder straps from the metal harness plate located at the back of the car seat.

• Pull out the shoulder straps from the front and remove the shoulder strap pads from them.

• Thread the shoulder straps through the appropriate shoulder strap slots. IMPORTANT! Shoulder straps must be routed at the same height or slightly below the child’s shoulders.

• Reconnect the shoulder straps to the metal harness plate at the back of the car seat. IMPORTANT! Make sure straps are not twisted.

• IMPORTANT! The shoulder straps, attached to the metal plate, MUST be routed BETWEEN the metal bar and the seat body.

Ensure the shoulder straps are inserted through the shoulder strap slots at or just below the child’s shoulders.

 

• Make sure that the harness straps, at the back of the Doona, are threaded between the Doona body and the metal bar.
• Check if the baby has outgrown the Infant Insert and remove it.
• Make sure the shoulder straps are not twisted.
• Verify that the shoulder straps are threaded in the correct height for the baby’s shoulders.

The Doona handle is designed to prevent misuse, therefore it can be extended only when the handle is in rear facing stroller position.

To rotate the handle into a stroller mode, press both white buttons simultaneously (located on both sides of the handles) and then rotate the handle to rear facing stroller position.

To extend the handle press the white button at the top of the handle and then pull the handle to towards you.

 

To rotate the handle, press both white buttons simultaneously (located on both sides of the handles) and then rotate the handle to the desired position.

ISOFIX is an international standard for safely and easily attaching an infant car seat in vehicles without using the vehicle’s seat belts. Using ISOFIX connectors dramatically reduces installation errors and improves the safety of car seats.

The name ISOFIX comes from the merge between ISO (International Standardization Organization) and FIX (Fixation). The ISOFIX standard warrants two main safety elements:

1. Rigid ISOFIX connectors on the car seat base which connect to standard anchor points in the vehicle seat.
2. Reinforced adjustable support leg (also called foot-prop).

Some cars made prior to 2006, and all cars made from 2006 are equipped with ISOFIX anchor points.

You may find detailed instructions on How To install the ISOFIX base here:

• In the user guide: https://simpleparenting.co/user-guides/.
  Europe: page 15.

• In the How To Use videos on our website. You may access the videos from the link at the bottom right corner of the home page or from the Support tab at the top menu: https://simpleparenting.co/
• Read the instructions on our website: https://simpleparenting.co/isofix-base/

Semi-universal approval is when, in addition to the standard requirements, it requires the use of an additional safety or anti-rotation device-foot prop, which may affect compatibility with certain vehicles. It also requires additional testing.

Click on the image below in order to check if your vehicle appears on the Car Fitting List for that particular child seat:

Doona is certified as a Universal car seat, and as such it fits all cars that can accommodate a newborn car seat. There might still be cars in which the Doona won’t fit (e.g. super compact sports cars) but if the Doona doesn’t fit neither will other car seats probably. The Fitting List on our website does not pertain to the Doona but only to the Isofix base, which is not sold in the US.

No. Doona car seat should be installed using only one installation method – either the vehicle’s seat belt or with the base (ISOFIX base in Europe of LATCH Base in the US). Parents should always refer to the user guide for detailed instructions.

Doona car seat successfully passed all tests using both kinds of installation methods.

Installed correctly, both methods are safe. Parents should always refer to the user guide and vehicle owner’s manual to determine the best way to install their child seat for their vehicle and for their child.

LATCH stands for Lower Anchors and Tethers for Children; these anchors are specifically designed for car seats installation.
Since 2002, LATCH connectors are required by law in the USA for all vehicles.

Check your vehicle manual to ensure that the vehicle is equipped with LATCH anchor points.

• Vehicle belt guides and Belt lock-offs.
• Reclining knob and level indicator.
• Proper Doona installation indicator.
• LATCH connectors.

You may find detailed instructions on How To install the LATCH base here:

• In the user guide: https://simpleparenting.co/user-guides/.
  US: page 16.
• In the How To Use videos on our website. You may access the videos from the link at the bottom right corner of the home page or from the Support tab at the top menu: https://simpleparenting.co/
• Read the instructions on our website: https://simpleparenting.co/latch-base/

 

The base should be installed either with the LATCH connectors or with the vehicle seat belt but never use both connection methods simultaneously.

The fitting list is based on information received from the different car manufacturers pertaining to certain dimensions in the different models. Nevertheless, it is important to understand that the Fitting List cannot be considered 100% accurate, and one of the reasons is that there are slight variations even between different models of the same car, and between same models in different countries. If possible, the best way to assure that the Isofix fits a costumer’s car is to verify this at the time of purchase by installing the base in the car.

When using a lap-shoulder belt, lock only the shoulder portion of the vehicle belt on the side it enters the belt guides. Do not use the lock-offs when installed with a vehicle lap belt only.

 

Once the harness straps feel too tight for your baby, you should first verify that the shoulder straps threaded in the correct height for the baby’s shoulders, make sure that the harness straps, at the back of the Doona, threaded between the Doona body and the metal bar.

If the straps still feels too tight, then your baby has outgrown the Infant Insert and you can remove it.

Make sure you keep the head support for the protection of your baby.

Simple Parenting strongly recommend continuing using the Doona Head Support for as long as you keep using the Doona car seat for the protection of your baby.

Do not use aftermarket parts or accessories with the Doona Car Seat unless supplied or approved by Simple Parenting for use with the Doona Car Seat. Non regulated aftermarket parts and accessories may impair the performance of the Doona Car Seat in case of a crash.

Simple Parenting offer a line of accessories designed for use with Doona car seat, which you may find on our website or at your local distributor.

https://simpleparenting.co/accessories/

The Doona Infant Insert can be washed. Before cleaning, check the care label sewn on each item, for washing instructions.

The Doona seat cover, shoulder pads and canopy can be removed for washing. Before cleaning, check the care label sewn on the seat cover, for washing instructions.  If the seat cover needs to be replaced at any time, use only an official Doona seat cover because it constitute an integral part of the restraint performance. To clean the shell, you can use a damp cloth.

For more information on how to remove and re-fit the Doona seat cover, shoulder pads and canopy, you may watch the video:

https://www.youtube.com/watch?v=f6SeCO3fR90&list=PLzmOc8rcuBqZQ-L37KQ055uA_AFpTrHHP

Specifically designed for newborn babies, the Doona Infant Insert provides young babies with the highest levels of safety and comfort. Developed alongside global engineering, safety and medical experts, the insert supports your baby’s posture, by mimicking a natural position, thus granting parents and babies the freedom to travel together.

The Infant Insert is made of baby safe materials.

Bamboo Charcoal Fiber textile
• Anti-bacterial
• Hypoallergenic
• Humidity & thermal regulating

 

The Doona rain cover are designed to protect your baby from the rain. You may purchase the Doona Rain Cover from you local retailer. For more information visit http://simpleparenting.co/accessories/

The Doona canopy (comes with the Doona) has been designed to protect your baby from the sun. Yet, the Doona Sunshade Extension is designed to provide extra protection from the sun for your baby. You may purchase the Doona Sunshade Extension from you local retailer. For more information visit http://simpleparenting.co/accessories/

The Doona Insect Net is designed especially for the purpose, to protect you baby from insects. You may purchase the Doona Insect Net from you local retailer. For more information visit http://simpleparenting.co/accessories/

Do not use bags unless supplied or approved by Simple Parenting for us with the Doona Car Seat. Non regulated accessories may impair the performance of the Doona Car Seat in case of a crash.

We have especially designed the Essential bag ( Perfect for carrying your essentials), All Day Bag (Perfect for a full day out) and Snap On Storage Bag (to store your extra stuff).

You may purchase the bags at your local retailer.  For more information visit http://simpleparenting.co/accessories/

 

The user guide is provided with the Doona, located in a designated slot at the back of the car seat.

You may also find the user guide on our website:

https://simpleparenting.co/user-guides/

 

FOR YOUR CHILD’S CONTINUED SAFETY

Although child restraint systems undergo testing and evaluation, it is possible that a child restraint could be recalled.

In case of a recall, we can reach you only if we have your name and address, so please fill in the registration form to be on our recall list.

In order to properly register your child restraint system, you will need to provide the model number, serial number and date of manufacture. This information is printed on the registration card and can also be found on a white label located on the back of the child restraint system.

For US only: This registration is only applicable to child restraint systems purchased in the United States.

Please refer to the sticker at the bottom of the Doona car seat to find the model number.

 

Please refer to the sticker at the bottom of the base to find the model number.

 

You may find videos of How To Use the Doona as a car seat mode, as on the go mode and the accessories. You may access the videos from our home page at the bottom right corner, or from the support tab at the top menu.

Please refer to the sticker at the bottom of the Doona car seat to determine its recommended useful life. Simple parenting recommends to discontinue the use of a Doona car seat after 6 years from the date of manufacture.

 

Suitability (EU):
Infant Weight: 1.8-13Kg

Suitability (US):
Infant Weight: 4-35 lbs
Infant Height: up to 32” (81 cm)

Doona is certified for air travel without the base.

Yes. The Doona is certified for air travel (without the base). In most aircrafts, the Doona can easily pass through the airplane aisle and can be installed on passenger seats. Make sure to contact the airline company in advance.

https://simpleparenting.co/aircraft-approval/

In case you wish to leave the Doona underneath the airplane, you may pack it inside the Doona Padded Travel Bag or Doona Travel Bag (both can be purchased through your local retailers).

https://simpleparenting.co/accessories/

 

Yes –  According to both 14 CFR 25.815 (US) and NPA 2008-18 (EU) regulations – the minimum required aisle width in aircraft with more than 20 passengers – is 20 inches in which Doona can easily pass through.

• Place Doona on the respective seat on the plane rearward facing position.
• Folding the arm rests upwards could facilitate the installation of your Doona.
• Feed both ends of the lap belt through the belt guides of the Doona.
• Make sure that the belt is not twisted!
• Now, close the belt buckle and tighten the belt.
• Make sure to contact the airline company in advance to make sure that you can bring the Doona on board.
• For more information: https://simpleparenting.co/aircraft-approval/

 

No. The Doona is certified for aircraft without the base.

Since all airlines allow the option to check-in a car seat or stroller at the gate FREE OF CHARGE, we recommend to always gate check your doona instead of sending it as luggage. Sending as luggage may result in varying degrees of damage to your doona.

We have specially designed a Gate Check label to prevent this from happening. The label is included with all doona travel bags.
Before traveling, please ensure that the Gate Check label is properly attached to the doona travel bag handle.

Please note that you can always check with the airline when you arrive at the airport if there are any open seats on the flight. Often they let parents bring car seats aboard for free when there are. If there aren’t any available seats, just walk your doona straight to the gate and then pack it away in its travel bag.

Yes, you may travel with the Doona in a subway or in a train. Make sure that you lock the breaks once you enter the train.

To apply the brakes, press the red brake lock pedal located next to the right wheel. To release the brakes, press the green brake release pedal located next to the left wheel.

For more information about vehicle compatibility please refer to the user guide: https://simpleparenting.co/user-guides/

Europe: page 31.
US: page 40.

You may pack the Doona inside the Doona Padded Travel Bag or Doona Travel Bag. Both can be purchased through your local retailers.

https://simpleparenting.co/accessories/

Please note that we always recommend to gate check your Doona instead of sending it as luggage, as being sent as luggage may result in varying degrees of damage to your Doona.

Doonas have been known to fit in large airplane overhead compartments, like 777s. But if it does not fit, you can always gate check your Doona or use it in an airplane seat (just confirm with the airline beforehand).

Yes. The Doona can be installed in a taxi the same as in your car.

The aircraft approval sticker is located at the back of the Doona.

For more information – https://simpleparenting.co/aircraft-approval/

Before installing Doona in the car, ensure that:

• Harness straps are not twisted.
• Properly tighten the harness straps for the protection of your baby.
• Shoulder straps are in the correct height for your baby’s shoulders.
• Shoulder straps assembled to the metal plate at the back of the Doona between the metal bar and the seat body. No part should go over the metal bar.

After installing Doona in the car, ensure that:

• Vehicle seat belt is correctly routed through the Doona belt guides (3 points)
• Vehicle belt is tight.
• Doona installed rear facing – not front facing.
• Properly Tighten the Harness.
• Properly tighten the harness straps for the protection of your baby.
• Handle is in anti-rebound position.
• Head support always installed to enhance protection for your baby in case of a side impact.
• Infant insert removed if baby’s is grown.
• Shoulder pads are located on the shoulders (not on chest).

After installing the LATCH Base, ensure that:

• Adjust the Base’s height recliner to the correct height.
• Car belt tightly routed in the base’s belt guides.
• Doona is properly connected to base (tilt Doona to ensure its connected to the base)
• Latch belt is not twisted.
• Vehicle belt is not twisted.
• When installing with Lap Shoulder Belt, make sure to lock only blue clip on the side of the shoulder belt goes is the base belt guide.
• LATCH Base installation either with the LATCH connectors or with the vehicle seat belt. Never use both connection methods simultaneously.